30 days nett for account customers. Any account outstanding beyond our credit terms of reference will be passed out of hand for collection and will be subject to a surcharge ruling at the time to cover the costs incurred. All other customers proforma allowing 7 days for clearance of cheques. Where this is not possible, other arrangements may be made with our accounts office.

Deposit
We reserve the right to ask for a deposit or full payment before starting any work.

Preliminary Work
Work produced whether experimentally or otherwise at customers request will be charged for. All origination remains the property of the seller and the seller shall at all time retain the copyright thereof such origination shall not be used without express consent in writing of the seller. The seller reserves the right to use all design work submitted to it by the customer whether directly or on a contractual basis. All origination work either prepared on behalf of the customer or supplied by the customer may be used on behalf of the seller for its own advertising purposes.

Specification
We reserve the right to alter any specification on all products without prior notice.

Under Or Over Production
On all personalised merchandise we reserve the right to over or under ship by 10%. Should a guaranteed minimum be required 10% overrun must be allowed for. The customer shall pay the seller for the actual number of products supplied.

Cancellation
Cancellation of order by the customer should be made within 1 day from the date of order. Cancellations after this period cannot be accepted and the customer will be charged for work already carried out plus expenses incurred in the process of collection or the amount upon delivery of the said goods.

Liability
The seller shall not be liable for direct or consequential loss or for any loss to the customer whether arising from third party claims or otherwise occasioned by errors in carrying out the work or delay in delivery.

Delivery And Retention Of Title
Delivery of goods must be accepted. Time shall not be of the essence of any contract for delivery of goods. No responsibility can be accepted for late delivery. Title to the goods does not pass to the purchaser until the account has been settled in full.

Claims
Please examine all goods on receipt. Claims arising from damage delay or partial loss of goods in transit must be made in writing to the seller and the carrier so as to reach them in 3 days of delivery and claims for no delivery within 28 days of despatch of goods. All other claims must be made to the seller within 7 days of recieving goods. Rejects must be returned withing 7 days.